The Federal Trade Commission recently reported on a veteran’s story involving a debt collection scam that highlights the role legitimate debt collectors have in helping veterans and all consumers resolve their accounts. Bryan Noyes, a service officer for Veterans of Foreign Wars, said he was contacted by a person claiming to be a third-party debt collector about a debt he did not recognize after he completed his military service and received a court summons. Noyes and Robert Liscord, a veteran legal services outreach coordinator and paralegal at Pinetree Legal Assistance, were able to show there was no proof of the debt and the case was dismissed. Collecting from members of the military can be a sensitive process, but legitimate debt collectors are there to help and are required to provide a validation letter as proof of debt under the Fair Debt Collection Practices Act. More information is available in ACA’s new Collector magazine report on the
Servicemembers Civil Relief Act and the military personnel page on ACA’s
Ask Doctor Debt website.